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Service

Comprehensive AMC

Full-service maintenance with spares covered — no surprise bills.

Plants that want predictable, all-inclusive costs

What you get

The plan, explained.

Our Comprehensive Annual Maintenance Contract covers your coders end to end: unlimited breakdown visits, every spare part, and quarterly preventive maintenance with a written report each time. One fixed annual fee — so your coding budget never surprises you.

Comprehensive AMC

  • Unlimited breakdown support
  • All spare parts included
  • Quarterly preventive maintenance (4 reports/yr)
  • Skilled, designated engineers
  • Dedicated on-site engineer for 20+ machines
Best for

Plants that want predictable, all-inclusive costs

How it works

From first call to steady uptime.

  1. 01

    Site audit

    An engineer visits, lists every coder on your lines and checks its condition.

  2. 02

    Proposal

    You get a clear plan and fixed pricing for the service model that fits.

  3. 03

    Onboarding

    Machines are serviced, operators trained and a designated engineer assigned.

  4. 04

    Ongoing uptime

    Breakdown response, preventive visits and stocked consumables — all year.

Other service models

Need more cover — or less?

02

Tailored service cover without spares or consumables.

  • Unlimited service visits
  • Spare parts billed separately
  • Annual preventive maintenance check-up
  • Dedicated, trained technicians
  • Full-time on-site engineer for 40+ machines
Best for

Teams that manage their own spares inventory

03

Short or long-term machines with installation support.

  • CIJ, TIJ & TTO printers
  • Laser printers
  • Vacuum destackers
  • Installation & commissioning support
  • Affordable rental plans
Best for

New lines, trials & seasonal peaks

Zero downtime

04

Pay per print — we own machines, manpower, spares & consumables.

  • End-to-end, single-point responsibility
  • Printers, personnel, spares & inks supplied
  • Inventory & standby printers managed
  • Plant-based engineers, real-time monitoring
  • Zero production stoppage guarantee
Best for

High-volume production facilities

FAQ

Good to know.

Do you service printers you did not supply?

Yes. Our engineers are trained on Leadjet, Markem-Imaje, Domino, Videojet, Linx and most other CIJ, TIJ, TTO and laser coders.

How fast is breakdown response?

We aim to respond the same day. With 52+ engineers across India, most plants have one close by — and AMC customers get priority.

Can I switch from an AMC to PerPrint later?

Yes. Many customers start on an AMC and move to PerPrint once volumes grow. We credit the transition.

Do you supply consumables with every plan?

Consumables are supplied under every plan. Under PerPrint they are included; under AMC and rental they are billed at contract rates.

Get in touch

Start your service plan.

Tell us how many coders you run and where. We will audit the line and propose the plan that fits.