Pan-India service desk active

Services

Service models built around your uptime.

Choose how much you want us to own — from breakdown cover to complete, pay-per-print management of your coding operation.

  • 4 service models
  • 52+ trained engineers
  • Multi-brand support

Choose your model

From breakdown cover to zero downtime.

01

Full-service maintenance with spares covered — no surprise bills.

  • Unlimited breakdown support
  • All spare parts included
  • Quarterly preventive maintenance (4 reports/yr)
  • Skilled, designated engineers
  • Dedicated on-site engineer for 20+ machines
Best for

Plants that want predictable, all-inclusive costs

02

Tailored service cover without spares or consumables.

  • Unlimited service visits
  • Spare parts billed separately
  • Annual preventive maintenance check-up
  • Dedicated, trained technicians
  • Full-time on-site engineer for 40+ machines
Best for

Teams that manage their own spares inventory

03

Short or long-term machines with installation support.

  • CIJ, TIJ & TTO printers
  • Laser printers
  • Vacuum destackers
  • Installation & commissioning support
  • Affordable rental plans
Best for

New lines, trials & seasonal peaks

Zero downtime

04

Pay per print — we own machines, manpower, spares & consumables.

  • End-to-end, single-point responsibility
  • Printers, personnel, spares & inks supplied
  • Inventory & standby printers managed
  • Plant-based engineers, real-time monitoring
  • Zero production stoppage guarantee
Best for

High-volume production facilities

Consumables supply, on time — every time.

High-quality inks, fluids & ribbons delivered from Panchkula & Chennai for uninterrupted operation.

Compare plans

What each plan covers.

Every plan is backed by the same engineers. The difference is how much of the coding operation we take off your hands.
Feature Comprehensive AMCNon-Comprehensive AMCEquipment RentalPerPrint Service
Unlimited breakdown support Included Not included Not included Not included
All spare parts included Included Not included Not included Not included
Quarterly preventive maintenance (4 reports/yr) Included Not included Not included Not included
Skilled, designated engineers Included Not included Not included Not included
Dedicated on-site engineer for 20+ machines Included Not included Not included Not included
Unlimited service visits Not included Included Not included Not included
Spare parts billed separately Not included Not included Not included Not included
Annual preventive maintenance check-up Not included Included Not included Not included
Dedicated, trained technicians Not included Included Not included Not included
Full-time on-site engineer for 40+ machines Not included Included Not included Not included
CIJ, TIJ & TTO printers Not included Not included Included Not included
Laser printers Not included Not included Included Not included
Vacuum destackers Not included Not included Included Not included
Installation & commissioning support Not included Not included Included Not included
Affordable rental plans Not included Not included Included Not included
End-to-end, single-point responsibility Not included Not included Not included Included
Printers, personnel, spares & inks supplied Not included Not included Not included Included
Inventory & standby printers managed Not included Not included Not included Included
Plant-based engineers, real-time monitoring Not included Not included Not included Included
Zero production stoppage guarantee Not included Not included Not included Included

How it works

Four steps to predictable uptime.

  1. 01

    Site audit

    An engineer visits, lists every coder on your lines and checks its condition.

  2. 02

    Proposal

    You get a clear plan and fixed pricing for the service model that fits.

  3. 03

    Onboarding

    Machines are serviced, operators trained and a designated engineer assigned.

  4. 04

    Ongoing uptime

    Breakdown response, preventive visits and stocked consumables — all year.

FAQ

Questions we hear every week.

Anything else? Call the service desk on +91 99069 07387.

Do you service printers you did not supply?

Yes. Our engineers are trained on Leadjet, Markem-Imaje, Domino, Videojet, Linx and most other CIJ, TIJ, TTO and laser coders.

How fast is breakdown response?

We aim to respond the same day. With 52+ engineers across India, most plants have one close by — and AMC customers get priority.

Can I switch from an AMC to PerPrint later?

Yes. Many customers start on an AMC and move to PerPrint once volumes grow. We credit the transition.

Do you supply consumables with every plan?

Consumables are supplied under every plan. Under PerPrint they are included; under AMC and rental they are billed at contract rates.

Get in touch

Plan your service model.

Tell us how many coders you run and where. We will audit the line and propose the plan that fits.